Cancellations and Pricing Guidelines

Cancellations

In the event of a cancellation for an Airport pickup, we require 24 hours notice.

In the event of a cancellation for a Central London pickup, we require 12 hours notice.

In the event of a cancellation for a City & Canary Wharf pickup, we require 12 hours notice.

If sufficient time is not given in the event of a cancellation by the client, the company reserve the right to charge for the entire journey.

 

Pricing Guidelines

Rates quoted are exclusive of gratuity, VAT, car parking, telephone charges and STC*, and are subject to change without notice.

A point- to- point journey is defined as one in which a passenger is carried directly from a pick up to a destination, the pick up or drop off must be in the London Postal Area or major London Airport. Any other journey will be ‘As Directed’ and charged accordingly.

Any waiting time will be charged at the standard hourly rate.

As directed charges start and finish at the originating Season Car Hire Chauffeurs Services. Location. Point- to- point journeys are charged based on the driven mileage whilst the passenger is on board.

Rates quoted are exclusive of £10.00 parking fee from Airports.

Transfer rates are for direct journeys, point-to-point to or from London Postal Codes or Airports; waiting time not included and will be charged at the standard hourly rate. We allow 30 minutes free waiting at Airports and 15 minutes free waiting time at all other pickups.

Optional gratuities are charged at 10% or other amount agreed with customer.

C. Rates

Your Season Cars rental quote takes into account all mandatory charges corresponding to your reservation criteria. This quote generally includes the following items:
- Value Added Tax or any other local tax
- Premium station surcharge

The rates are guaranteed for the rental associated to the confirmed booking.

Additional charges to your basic rental rate may include:
- A charge of £10 will be levied for "meet and greet service". This charge includes 15 minutes complimentary waiting time and car parking. Thereafter standard waiting time charges apply. 

Waiting Time Charges

- E Class or similar £40
- S Class or Similar £55
- Mercedes Viano or Similar £55
- Bentley Flying Spur £95

Bank holiday surcharges 50%. Except Christmas Day, Boxing Day, New Years Eve after 18.00 and New Years Day when a 100% surcharge will apply.

Evening hire rates are charged on hires commencing between 18.30 and 20.00 from London Postal Areas to Restaurants/Theatres in Central London and The City.

Above rates are applicable from January 1st 2009.

STC (Surface Transportation Charge) will be charged to all car hire rentals. STC is a surcharge based upon various overhead expenses and is ordinarily calculated as a flat percentage of your base rate charge, and may vary subject to level of usage.